Verizon Call Filter: how to block spam and robocalls

Tired of getting constant spam calls or robocalls? Verizon offers a solution called Verizon Call Filter. This app helps identify, block, and report unwanted calls so you can stay focused on the ones that matter.

Here’s how Verizon Call Filter works and how to set it up on your phone.

What is Verizon Call Filter?

Verizon Call Filter is an app that automatically screens calls for spam and robocalls. Its free version is included in most Verizon plans, and a premium upgrade with more advanced features is available. If you’re enrolled in an eligible device protection plan, you have access to the premium version.

With Verizon Call Filter, you can:

• Get alerts for suspected spam or fraud calls.
• Automatically block high-risk robocalls.
• Send unwanted numbers to voicemail.
• Report spam numbers to Verizon.
• Access enhanced Caller ID with the premium plan.

How to set up Verizon Call Filter

1. Download the Verizon Call Filter app from the App Store or Google Play.
2. Open the app and agree to the terms.
3. Turn on spam protection and choose your blocking preferences.
4. Customize your settings—decide if you want high-risk calls blocked automatically or sent to voicemail.

Once enabled, Verizon Call Filter works in the background to protect you from unwanted calls.

How to block numbers manually without Call Filter

If you’d like to block a specific number in addition to Call Filter:

On iPhone

1. Open the Phone app.
2. Tap Recents.
3. Tap the info (i) icon next to the number.
4. Select Block this Caller.

On Android

1. Open the Phone app.
2. Go to Recents or Call History.
3. Press and hold the number you want to block.
4. Select Block/report spam.

Other tips to reduce spam calls

• Avoid answering calls from unknown numbers.
• Register your number with the National Do Not Call Registry.
• Be cautious about sharing your phone number online.
• Report spam calls directly in the Verizon Call Filter app.

Need more tech help?

If you’d like step-by-step guidance—like setting up Verizon Call Filter, blocking calls on your phone, or recognizing scam calls—Verizon Tech Coach Experts can help. If you’re enrolled in an eligible device protection plan, use the live chat support or call 866-686-2479.

Frequently asked questions

What is Verizon Call Filter?

It’s a free Verizon app that helps block spam and robocalls. A premium version offers added features like caller details and personal block lists. If you’re enrolled in an eligible device protection plan, you have access to the premium version.

How do I set up Verizon Call Filter?

Download the app from the App Store or Google Play, open it, and follow the set up prompts.

Does Verizon Call Filter cost money?

The basic version is free for most Verizon customers. Premium features are available for a small monthly fee. For Verizon customers enrolled in an eligible device protection plan, the premium features are available at no extra cost.

Can I still block numbers without Call Filter?

Yes. You can block numbers directly on iPhone or Android using the built-in Phone app.

Who can help me with Verizon Call Filter?

A Verizon Tech Coach Expert can assist with set up, customization, and blocking calls. If you’re enrolled in an eligible device protection plan, connect via live chat support or call 866-686-2479.