Verizon hotspot not working? How to fix it

Your Verizon mobile hotspot is a convenient way to share your phone’s internet with other devices. But if it suddenly stops working, it can be frustrating—especially if you need to get online quickly.

Here’s why your Verizon hotspot may not be working and how to fix it.

Why is my Verizon hotspot not working?

Common causes include:

• Hotspot not enabled. Make sure your hotspot is turned on in your Settings.
• Data plan limits. Some Verizon plans have hotspot data caps.
• Poor signal. Weak Verizon coverage affects hotspot performance.
• Software issues. Outdated software or bugs can interfere.
• Connection problems. Devices may not be pairing correctly.

How to fix Verizon hotspot not working

General fixes

1. Restart your phone and connected devices. A reboot often clears temporary glitches.
2. Turn on the hotspot.
   • On iPhone: Go to Settings > Cellular > Personal Hotspot > Allow Others to Join.
   • On Android: Go to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot. 3.
3. Check your Verizon plan. Log in to the My Verizon app or website to confirm your plan includes hotspot data and that you haven’t reached your limit.
4. Check your signal strength. If your phone only has one or two bars, move to an area with better Verizon coverage.
5. Reset your hotspot password.
   • On iPhone: Go to Settings > Cellular > Personal Hotspot > Wi-Fi Password.
   • On Android: Go to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot > Configure.
6. Update your software.
   • On iPhone: Go to Settings > General > Software Update.
   • On Android: Go to Settings > System > Software Update.
7. Reset network settings.
   • On iPhone: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
   • On Android: Go to Settings > General Management > Reset > Reset Network Settings.
8. Contact Verizon if the issue continues. Call *611 from your Verizon phone or 1-800-922-0204.

Verizon hotspot not working on iPhone

1. Make sure Allow Others to Join is turned on.

2. Check if your iPhone is updated to the latest iOS version.

3. Turn on Maximize Compatibility under hotspot settings if you’re connecting to older devices.

Verizon hotspot not working on Android

1. Verify that Mobile Hotspot is turned on in your settings.

2. Change your hotspot name or password in case of conflicts.

3. Make sure your Verizon plan includes hotspot data.

Need more tech help?

If your Verizon hotspot still isn’t working, Verizon Tech Coach Experts can help troubleshoot data settings, hotspot connections, or other connectivity issues. If you’re enrolled in an eligible device protection plan, connect via the live chat support or call 866-686-2479 for step-by-step.

Frequently asked questions

Why is my Verizon hotspot not working?

It may be due to data limits, poor signal, software problems, or incorrect settings.

How do I fix my Verizon hotspot?

Restart your phone, turn on hotspot in your settings, check your plan, and reset your hotspot password.

Why won’t my Verizon hotspot work on iPhone?

Turn on Allow Others to Join, update your software, and use Maximize Compatibility for older devices.

Why won’t my Verizon hotspot work on Android?

Make sure Mobile Hotspot is turned on, update your software, and check that your Verizon plan includes hotspot data.

Who can help me if my Verizon hotspot still isn’t working?

If you’re enrolled in an eligible device protection plan, a Verizon Tech Coach Experts can assist with data plan checks, hotspot settings, and troubleshooting. Connect via live chat support or call 866-686-2479.