AT&T ProTech experts are here for you

Get help from our experts—so you can keep talking, streaming, watching, or playing. Available weekdays 8am–12am ET and weekends 10am–10pm ET.

Have an AT&T HomeTech Protection plan? .

Our experts can help with virtually any questions about your tech

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Personalized help from ProTech experts

Get live access to expert support, included with AT&T Protect Advantage. Available weekdays 8am–12am ET and weekends 10am–10pm ET.

Transfer contacts, photos, and videos between devices
Optimize device performance—battery, speed, and storage
Maximize device usage for email, games, and more
Connect with wireless networks and devices

More than helpful
Jenny was more than helpful and very easy to work with, especially since I'm disabled and not technically savvy. So thank you so much, Jenny.

Support was great
The tech support was great. We had a few issues updating my new phone and Barbara knew right away what to do.

Very understanding
I enjoyed working with your employee. She was very helpful, very kind, very understanding. Thank you for hiring her.

More than helpful
Jenny was more than helpful and very easy to work with, especially since I'm disabled and not technically savvy. So thank you so much, Jenny.
Support was great
The tech support was great. We had a few issues updating my new phone and Barbara knew right away what to do.
Very understanding
I enjoyed working with your employee. She was very helpful, very kind, very understanding. Thank you for hiring her.

Access your AT&T plan benefits

Same-day replacements and setup¹
Screen repair options for your plan
Unlimited battery replacements²
ProTech expert support

Thousands of questions answered each day

Need help? We're here for you

AT&T Protect Advantage support

Weekdays: 8am–12am ET

Weekends: 10am–10pm ET

Call 888-477-6832

AT&T HomeTech Protection support

24/7

Call 866-642-4170

1. Same-Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4pm. Eligibility is determined at time of claim approval and is contingent on certain criteria. 2. Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after ProTech diagnostic testing. Available for select devices in select areas. The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks appearing herein.