How to set up Alexa+

💡Need to know 

• Check compatibility first: Alexa+ only works on supported Echo devices. 
• Keep your Echo on Wi-Fi: A stable connection helps setup finish smoothly. 
• Update the Alexa app: Older app versions can cause setup issues or missing features. 
• Use the correct Amazon account: Signing into the wrong account can prevent devices and routines from syncing. 

Alexa+ is Amazon’s enhanced Alexa experience, designed for more natural conversations and improved task handling. If it’s available on your account, you can start using it in minutes via the Alexa app, Alexa.com, or by voice. 

At Asurion, we help people set up and get the most out of their smart home devices every day. From Echo speakers and smart displays to connected lights, cameras, and thermostats, we've seen how a few simple setup steps can make the experience much smoother. Here's how to get started with Alexa+.

Check if Alexa+ is available 

Alexa+ is still rolling out, so availability may vary by account and device. There are 3 ways to check: 

• Open the Alexa app and sign in  
• Go to Alexa.com and sign in  
• Try saying, “Alexa, upgrade to Alexa+” 

If it’s available, you’ll see an option to try or enable it. 

Update the Alexa app and your device 

Before getting started, make sure your app and device are up to date: 

• Update the Alexa app from the App Store or Google Play 
• Keep your Echo device connected to Wi-Fi so it can update automatically 
• Restart your Echo device if needed 

Turn on Alexa+ and start using it 

If Alexa+ is available on your account, follow the prompts in the Alexa app or on Alexa.com to enable it. 

On some devices, you can also start setup by asking Alexa directly. Once enabled, Alexa+ works across supported devices linked to your Amazon account. 

Customize your Alexa+ experience 

After setup, you can personalize how Alexa works for you. Depending on your device, you may be able to: 

• Set reminders and routines  
• Manage preferences and notifications  
• Adjust voice or interaction settings  

Note: Available features may vary by device and account. 

Test Alexa+ and fix common issues 

Try a few requests to confirm everything is working: 

• “Alexa, what’s on my schedule today?”  
• “Alexa, help me plan dinner tonight.”  
• “Alexa, add milk to my shopping list.”  

If Alexa+ isn’t working as expected: 

• Restart the Alexa app  
• Unplug your Echo, wait 30 seconds, then plug it back in  
• Make sure your device is connected to Wi-Fi  
• Confirm you’re signed in to the correct Amazon account  
• Check Alexa.com again for availability 

FAQ 

Do I need Prime to use Alexa+? 

Availability and pricing may vary. Some users may get access through Prime, while others may need a subscription. 

Can I set up Alexa+ without an Echo device? 

Yes. You can use Alexa+ through the Alexa app or at Alexa.com if it’s available on your account. 

What’s the easiest way to start Alexa+? 

If available, follow the prompts in the Alexa app or on Alexa.com after signing in. 

Will every Echo device support Alexa+? 

No. Some older devices may not support newer features. 

Why don’t I see Alexa+ yet? 

It may not be available on your account yet. Make sure your app is updated and check again later.