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  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

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    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

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    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

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We don’t just fix your tech—we fix your frustration

Asurion Expert helping with tech

Tech care is a conversation

We believe technology should work for everyone. As a tech care company, we meet every question with an answer, every problem with a solution, and every stressful moment with an Asurion Expert who cares about making it right. And sometimes ... that expert will tune your ukulele and play a few chords. True story.

Solutions for the way you live

We provide protection, repair, installation, and expert support for all the technology in your life. That includes your phone, your smart home devices—and even your household appliances.

uBreakiFix by Asurion

700+ locations and counting

In 85% of the U.S., an expert can be at your house (or favorite coffee shop) to provide same-day service. And with our network of retail stores nationwide, it’s easy to get convenient, affordable repairs right in your neighborhood.

Find a store near you

Asurion expert delivering device to home

Over 18,000 people. One team.

Our roots are in Nashville, but we’re a global team united by our optimism, empathy, and collaborative spirit. We recognize that we’re only as good as the sum of our parts, and our parts are pretty amazing.

Interested in joining our team?

Learn more

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Creating a climate of change

Here are a few of the ways we’re building a foundation of generosity and equity—not just to each other but to our communities and our planet.

  • Our 700+ stores are reducing e-waste by delivering device repair and recycling at scale.

  • The Compassion Fund empowers our employees to help their teammates and others in need.

  • We’re fostering inclusion by investing in our communities, empowering our team members through education, and creating more opportunities for everyone.

Learn more

A history of helping

Our journey has taken us from a small startup to the biggest tech care company in the world. We’ll continue to evolve, but our integrity and commitment to our customers and partners will stay the same.

1994-Most successful search fund in history.95-Mr. Rescue is acquired.99-Merrimac Group is acquired.2001-Rename and rebrand to Asurion.03-Headquarters moves to Nashville.06-Protection is reimagined.08-Asurion merges with NEW.2010-iPhone insurance.

Stronger together

We’re trusted by some of the biggest brands in the world, including Verizon®, AT&T®, and Samsung®, to protect their products and provide meaningful solutions for millions of customers. Learn more about partnering with Asurion.
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Expert help with heart

We don’t just solve your tech problems, we relieve the stress and frustration that comes with them. From fixing cracked screens and replacing lost phones to repairing household appliances and smart home devices—our experts are there when you need them. Because at our core, we’re people helping people.

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Let’s get started

From your phone to your refrigerator, you rely on your tech for a lot. When something goes wrong, we offer a full range of tech care solutions to get you back on track fast.What can we help you with today?
Device repair

Device repair

Phone protection cta

Phone protection

Home tech protection cta

Home tech protection

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Appliance protection

Expert support cta

Tech support

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