Hisense TV not turning on? Here's how to fix it

💡 Need to know

• Start simple: Check for loose plugs, bad power strips, or damaged cords.
• Remote problems? Try manual power, new batteries, or a re-pair.
• Still dark? Reset the TV or unplug connected devices—sometimes it’s that easy.

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It's finally time to sprawl on your couch and veg out with your latest binge-watch. Or maybe you're planning to renovate your Animal Crossing island for the third time this month. But when you click the Power button on your remote, your Hisense® TV doesn't turn on. You press it harder and wave the remote around, but the screen stays stubbornly dark.

At Asurion, we understand how much you value your entertainment time, and we're here to help you get more out of your devices. Whether you're looking for a TV buying guide or need advice about choosing the right TV mount, our experts have all the answers. Here's what to do about your Hisense TV not turning on.

Check power sources and connections

If your Hisense TV doesn't turn on, power might be the culprit. Follow these steps to check your connections:

• This may sound silly, but make sure your TV is securely plugged into the wall.
• Perform a quick check of the Hisense power cord for damage.
• Test the outlet with another device.
• Reset your power strip if you’re using one.
• Try a different outlet.
• If needed, call an electrician to investigate the wiring.

Test your remote and Power button

• Try turning on the TV manually.
• Replace remote batteries.
• Reset the remote by removing the batteries for 10 seconds.
• Re-pair the remote:
  • Turn on the TV manually
  • Move the remote within 10 feet
  • Go to Home > Settings > Remotes & Accessories > Pair a new remote
  • Hold the button with three horizontal lines for 3 seconds
  • Select the remote name and press OK

Perform a soft or hard reset

• Soft reset: Unplug TV for 60 seconds, then hold Power button for 10–15 seconds before plugging back in.
• Hard reset: Use the pinhole reset button on the back or side of the TV. Hold for 10–20 seconds using a paper clip.

Troubleshoot software and hardware issues

Check for updates

If your TV turns on:

• Go to Settings > System > System Update
• Tap Check Firmware Update

Disconnect external devices

Unplug devices like game consoles or laptops connected via HDMI. Then try powering the TV on again.

Look for broken hardware

• Blinking red light? The power board may be faulty.
• Shine a flashlight on the screen—if you see a faint image, the backlight could be the problem.
• Contact the manufacturer or uBreakiFix® by Asurion for help.