What to do when your GE washer isn’t draining

If your GE washer isn’t draining, your laundry isn’t done, and all you have is a wet mess to show for it. You may be able to fix the problem yourself, though. We’ll show you how. At Asurion, our experts help keep your tech and appliances up and running. Here’s our guide on what to do when your GE washer won’t drain. 

Why is my GE washer not draining? 

If your washer isn’t spinning or draining, there are several possible culprits. Some of these problems require simple fixes, whereas others need the help of a skilled pro. Here are some common reasons your GE washer may not be draining: 

• The tub is too full. 
• Your load is unbalanced. 
• The lid switch is faulty. 
• The drain hose is worn out or kinked. 
• The hose or washer pump is clogged. 
• The water level valve is damaged. 
• The motor or drive belt is broken. 

How to troubleshoot a GE washer that won’t drain

Try these fixes when your GE washing machine isn’t draining: 

Unplug your washer

Unplug your washing machine, wait about a minute, then plug it back in, and restart it. 

Check the load size and balance

If you’re trying to wash only a couple of heavy items, like a blanket or shoes, your machine may not spin or drain efficiently. Open the machine and shift the items around to balance the load. You can also add a few items to help balance the load as long as you don’t overfill the machine. If the tub is too full, your washer may not drain properly. 

Test the lid switch

Your GE washer will only spin and drain if the lid is closed tight. Find the lid switch, and press it down. If the machine starts up and the drum begins to drain, you may simply need to adjust the lid switch assembly so it depresses the switch. If your washer doesn’t respond, you may need to replace the switch. 

Inspect the drain hose

Your washer likely has three hoses: one for hot water, one for cold, and a larger one at the bottom for drainage. Check the drain hose, which is the largest of the three. If you see any kinks or coils, straighten them out—this might resolve the problem. 

Check for clogs in the drain hose or pump

Clogs in your washer’s drain hose or pump can prevent proper drainage. To inspect, remove the front panel of your GE washer and detach the hose. Carefully check both the hose and the pump for any obstructions and remove them—you might even find a missing sock. Be prepared for water to flow out when you unclog the hose, so bail out as much water from the washer as possible beforehand and have a bucket and old towels ready. 

Inspect the water level control

If your GE washer isn’t draining, the water level control function might be the issue. Open the machine’s control panel and locate the plastic tube connected to the water level valve. (Check your owner’s manual if you need help finding the control panel or the valve.) If the tube is clogged, clean it with a 50/50 solution of white vinegar and water. If the valve is damaged, you’ll need to replace it. 

Get help with advanced repairs

Is your GE washing machine still not draining? The motor may be burnt out. This repair can be fairly complicated, so don’t risk injury to yourself or damage to your appliance by attempting an advanced repair. An appliance expert can help.  Got a washer that won’t get going? Check out our guide on how to fix a washing machine that won’t start.