Nashville, Tenn. – December 17, 2024 – Asurion, the global leader in tech care, has announced a strategic partnership with Mediacom Mobile, the newly launched mobile service from Mediacom Communications, to provide trade-in services and comprehensive device protection for its customers.
“By partnering with Asurion to offer trade-in services and device protection, we are enhancing our commitment to delivering exceptional wireless solutions,” said Tapan Dandnaik, Mediacom’s SVP of Operations, Product Strategy and Consumer Experience. “Combining Asurion's expertise, convenient nationwide store network, and exceptional focus on customer care with our fast, reliable, simple, and affordable plans, Mediacom Mobile is creating a seamless, end-to-end connected experience for our customers.”
With more than 20 years of supply chain expertise, Asurion’s systems allow for a simple trade-in experience that delivers maximum value to customers. Additionally, starting January 2025, Mediacom Mobile customers will also benefit from Asurion’s comprehensive device protection plans, covering accidental damage, theft, and loss. With nearly 700 uBreakiFix® by Asurion stores nationwide, and the added convenience of the “We Come to You” repair service, Asurion ensures that customers receive swift and reliable assistance whenever and wherever they need it.
“At Asurion, we are not just delivering services; we are creating meaningful products that drive real value,” said Rodney Schlosser SVP of Business Development & Strategic Partnerships, Asurion. “Our innovative strategies and data-driven insights empower brands like Mediacom Mobile to engage their audiences in ways that foster trust and loyalty, ensuring impactful results and sustained growth.”
The partnership builds on the existing success of Mediacom’s home protection and support programs, deepening the relationship between the two companies. With decades of tech care experience, Asurion has helped millions of customers across thousands of device types, boasting a 4.8-star rating and an A+ from the Better Business Bureau. Asurion combines human expertise and advanced AI to deliver the right help, right away, wherever customers need it – online, on the phone, in their neighborhood, or even at their doorstep.
For more information, visit https://mediacommobile.com.
About Mediacom Communications Corporation
Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand. More information about Mediacom is available at mediacomcable.com.
About Asurion
As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.