Asurion is trusted by 300 million worldwide.
Claims don’t have to be complicated
1. Tell us what’s wrong
We’ll ask a few questions to find out what is wrong with your device.
2. Choose an option
We'll provide a few options for your repair or replacement.
3. Track your claim
You can track your claim every step of the way—it's easy.
View your deductible, fees, and eligibility
Tell us about your device and learn more about your deductible, service fees, and cracked screen eligibility.
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01 Upload your documents
Providing documentation can help quickly verify your account.
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02 Track your claims status
You can track your claim anytime throughout the process.
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03 View coverage details
View Terms and Conditions for complete program information.
Terms and ConditionsTerms and ConditionsShipping schedule for replacements
Shipping cost is included for all replacement devices.
| Claims approved | Delivery as soon as |
| Before 12am CT Monday-Saturday | Next day (excluding Sundays) |
| Before 10am CT Sunday | Monday |