Start or track your Asurion Home+ claim
Claims don’t have to be complicated. Microsoft and Asurion have partnered to make the process easy.
Peace of mind with Asurion Home+
Reliable coverage
Your eligible devices are covered against breakdowns due to normal wear and tear, power surge damage, defects in materials and manufacturing, and drops, cracks, and spills for eligible devices.
Simple claims
When you’re enrolled in Asurion Home+, you can start a claim easily online or by phone. It only takes a few minutes—but there may be a service fee to submit.
Quick fixes
Our experts will get you back up and running fast. Depending on the issue, we'll try to fix your Xbox, but if we can’t, we’ll replace it or reimburse you for it as soon as possible.
Asurion is trusted by 300 million worldwide.