OnTech (Dish) smart home protect logo - Orphaned Header
Start a claim
OnTech (Dish) smart home protect logo - Orphaned Header
Start a claim
Start a claim
Skip to main content

Sign up for OnTech Smart Home Protect and cover all your favorite devices.

Call 833-668-3241

Coverage and support for home tech products

Get coverage for thousands of home devices, answers to tech questions, and $49 discounted home installations on eligible smart home devices.

Start a claim
Log in to my account

Terms and Conditions

Coverage for the tech you can’t live without

With OnTech Smart Home Protect™, you get protection and 24/7 expert tech support for all of the eligible connected devices in your home. So when your favorite gadgets stop working or break down, you can sit back and let our experts handle it.

Whole Home device protection

Sign up for a plan so you can cover your eligible home electronics and get tech support, anytime. We'll repair or replace hundreds of eligible devices.

Call 833-668-3241
Call 833-668-3241

24/7 tech support

Never worry about your connected devices again. If an eligible device stops working, just talk with an expert or start a claim online. We’re here to help.

Call 833-668-3241
Call 833-668-3241

The benefits are clear

An OnTech Smart Home Protect™ plan provides peace of mind for things like accidental damage from handling, mechanical and electrical failure for certain devices, and more:

  • Fast, easy repair and replacement service
  • Expert tech support for 6,000+ device types
  • $49 in-home device installations
  • Simple claims you can start online or by phone
Start a claim

One plan for all your favorite gadgets

Buying individual protection plans for your TVs, laptops, and other devices can add up. It’s more convenient—and cost effective—to cover them under one plan like OnTech Smart Home Protect™.

What would it cost to replace your devices without coverage? Select yours to find out.

televisions
TVs
Device - Laptop
Laptop
Device - Gaming Systems
Game System
Device - Tablets
Tablet
Device - Desktop Computers
Desktop computer
Device - Smart Home Security Cameras
Smart Security Camera
Device - Smart Watches
Smart Watch
Device - Smart Speakers
Wireless Speaker
Device - Printers
Printer

One plan for all your favorite gadgets

Buying individual protection plans for your TVs, laptops, and other devices can add up. It’s more convenient—and cost effective—to cover them under one plan like OnTech Smart Home Protect™.

What would it cost to replace your devices without coverage? Select yours to find out.

ESTIMATED COST TO REPLACE YOUR TECH*

$0

*Total device value based on 2022 CTA US Consumer Tech Forecast and 24th US Ownership Study. Device price estimates based on category medians from nationwide retailer.

Questions? Here’s what to know about OnTech Smart Home Protect™

The following coverage is included in your plan:
  • Mechanical/electrical malfunctions
  • Device malfunctions due to normal wear and tear
  • Drops, liquid spills, or a cracked screen due to unintentional and Accidental Damage from Handling as a result of normal use for certain products. See terms and conditions for complete details.

The plan begins on day 1 with access to technical support, including $49 installation services for eligible covered products. Device protection coverage begins on day 31 of enrollment. Any preexisting conditions or breakdowns that occur before day 31 are not covered.
Start or manage a claim online or call 866-349-9488.
You may cancel your plan anytime (with a full refund if cancelled within the first 30 days). If you cancel after 30 days of coverage, you will receive a prorated refund of the unearned portion of the monthly fee you paid. See terms and conditions for complete details. Plan will continue monthly until cancelled.
You may cancel your subscription at any time. Just give us a call at 833-668-3241 or email us at executivecustomerservice@dish.com.
All eligible existing and new products in your household are covered. However, the maximum amount we will pay for all claims made in any twelve (12) month rolling period is $5,000.00. See terms and conditions for complete details.
  • Loss, theft, and intentional damage
  • Scratches, dents, and dings to products that still work as intended
  • Additional exclusions apply. See terms and conditions for complete list.

You can start a device protection claim anytime after day 31 of coverage. However, any preexisting conditions or breakdowns that occur before day 31 are not eligible for coverage. But remember, you have access technical support starting day 1, including $49 installation services for eligible covered products.
Any eligible devices that you currently own or purchase in the future will be covered under your plan until it's cancelled. The plan will continue monthly until then.
The following coverage is included in your plan:
  • Mechanical/electrical malfunctions
  • Device malfunctions due to normal wear and tear
  • Drops, liquid spills, or a cracked screen due to unintentional and Accidental Damage from Handling as a result of normal use for certain products. See terms and conditions for complete details.

All eligible existing and new products in your household are covered. However, the maximum amount we will pay for all claims made in any twelve (12) month rolling period is $5,000.00. See terms and conditions for complete details.
The plan begins on day 1 with access to technical support, including $49 installation services for eligible covered products. Device protection coverage begins on day 31 of enrollment. Any preexisting conditions or breakdowns that occur before day 31 are not covered.
  • Loss, theft, and intentional damage
  • Scratches, dents, and dings to products that still work as intended
  • Additional exclusions apply. See terms and conditions for complete list.

Start or manage a claim online or call 866-349-9488.
You can start a device protection claim anytime after day 31 of coverage. However, any preexisting conditions or breakdowns that occur before day 31 are not eligible for coverage. But remember, you have access technical support starting day 1, including $49 installation services for eligible covered products.
You may cancel your plan anytime (with a full refund if cancelled within the first 30 days). If you cancel after 30 days of coverage, you will receive a prorated refund of the unearned portion of the monthly fee you paid. See terms and conditions for complete details. Plan will continue monthly until cancelled.
You may cancel your subscription at any time. Just give us a call at 833-668-3241 or email us at executivecustomerservice@dish.com.
Any eligible devices that you currently own or purchase in the future will be covered under your plan until it's cancelled. The plan will continue monthly until then.

Life is easier with OnTech Smart Home Protect™

Stop worrying about broken devices. Sign up for a plan and get back to the tech you enjoy most. We’ve got you covered.

Call 833-668-3241

Asurion Logo
Terms of Use
Asurion Privacy Notice
Sitemap©Asurion 2026