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Your Asurion Tech Care questions, answered
To learn more about Asurion Tech Care, browse our frequently asked questions.
Getting started
Coverage details
Claims
Plan benefits
Managing your plan
Getting started
For more information,
watch a short video
about how Asurion Tech Care works.
What is Asurion Tech Care?
Which plan tier is right for me?
Is a protection plan like Asurion Tech Care worth it?
How do I sign up for Asurion Tech Care?
When does my coverage start?
How do I register my devices?
What information is needed to register a device?
My device is already broken. If I enroll now, will it be covered?
Coverage details
What devices and appliances are covered by Asurion Tech Care?
What types of failures are covered?
What is not covered by the plan?
Is there a limit to the number of claims I can file?
How is Asurion Tech Care different from Asurion Home+ and Asurion Appliance+?
Claims
How do I file a claim?
What happens after I file a claim?
What are the service fees for a claim?
If my device is replaced, what kind of replacement will I receive?
What is the upgrade option?
Do I need to return my broken device?
Plan benefits
What is the No Claim Reward?
What kind of tech support is included with my plan?
How can I contact tech support?
Managing your plan
Can I change my plan tier after I enroll?
Can I add or remove devices from my plan?
Are there exceptions to the 30-day waiting period for new devices?
How can I track my claim limit?
How do I cancel my Asurion Tech Care plan?
What happens when I cancel?
Can I downgrade my plan instead of canceling?
Plans starting at
$39
/month
Sign up