Preferred Care has you covered.
With Preferred Care, you can protect your favourite Google® devices.
Rest easy with protection options that fit your needs
Preferred Care
Protection for cracks, drops, and spills
Preferred Care with Loss and Theft
Cover for loss and theft, in addition to protection for cracks, drops, and spills
Need to start a claim?
It’s easy to start, resume, or track your Preferred Care claims using your Google Store account.
Have a question?
Check out our frequently asked questions or view your Terms and Conditions.
What is the difference between Preferred Care and Preferred Care with Loss and Theft?
What are the costs for eligible devices?
What are Excess Fees and how much do I have to pay to make a claim?
How do I purchase Preferred Care?
Can I get Preferred Care if I've already purchased an eligible device?
How do I manage or cancel my Preferred Care plan?
How do I file a claim?
What happens to my Preferred Care plan if I cancel my device order or return my device?
Who is the provider of Preferred Care?
This insurance is administered by Asurion Europe Limited (‘Asurion’), which is authorised and regulated by the Financial Conduct Authority (no.502545), registered in England and Wales with company number 6568029 at Vantage London, Great West Road, Brentford, TW8 9AG. The Insurer is WDP Insurance Limited, which is authorized by the Gibraltar Financial Services Commission, and is subject to limited regulation by the Financial Conduct Authority and the Prudential Regulation Authority. Details about the extent of our regulation by the Financial Conduct Authority and Prudential Regulation Authority are available from us on request. WDP is registered in Gibraltar with company number 115687 at 1st Floor, Grand Ocean Plaza, Ocean Village GX11 1AA, Gibraltar. Go to fca.org.uk/register or call 0800 111 6768 (Freephone) or 0300 500 8082 to check the Financial Conduct Authority’s register.