Preferred Care has you covered.
With Preferred Care, you can protect your favorite Google® devices.
Get peace of mind with Preferred Care
Protection from drops, cracks, and spills
Coverage for post-warranty malfunctions
In-store cracked screen repairs*
(for eligible devices)
Need to start a claim?
It’s easy to start, resume, or track your Preferred Care claims using your Google Store account or email.
*Select devices that only have a cracked front screen are eligible for cracked screen repair (devices with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, and available in select locations, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at time of claim approval. Visit asurion.com/googleclaims to check current device eligibility.