Terms and Conditions of Coverage
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To download terms and conditions, choose your plan.
Device Care BYOD
Excludes Quebec, Manitoba & Saskatchewan: Terms & Conditions (October 31, 2024 – Present)
Manitoba & Saskatchewan Only: Insurance Policy & Product Summary (October 31, 2024 – Present)
Device Care Connected
Excludes Quebec, Manitoba & Saskatchewan: Terms & Conditions (October 31, 2024 – Present)
Manitoba & Saskatchewan Only: Insurance Policy & Product Summary (October 31, 2024 – Present)
Device Care Complete (Excludes Quebec, Manitoba & Saskatchewan):
Terms & Conditions (February 1, 2023 - Present)
Terms & Conditions (November 11, 2021 - January 31, 2023)
Device Care Complete (Quebec Only):
Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (July 31, 2023 - Present)
Insurance Policy & Product Summary (November 11, 2021 - April 15, 2023)
Device Care Complete (Manitoba & Saskatchewan Only):
Insurance Policy & Product Summary (April 16, 2023 – Present)
Insurance Policy & Product Summary (November 11, 2021 - April 15, 2023)
Koodo Extended Warranty/Phone Protection (Purchased before November 11, 2021):
Device Care Complete MB, SK, QC (November 11, 2021 - Present)
Koodo Extended Warranty/Koodo Phone Protection – Saskatchewan (August 18, 2020 - Present)
Koodo Extended Warranty/Koodo Phone Protection (May 1, 2019 – Present)
Koodo Extended Warranty/Koodo Phone Protection – Manitoba (May 1, 2019 – Present)
Koodo Extended Warranty/Koodo Phone Protection (March 8, 2019 – April 30, 2019)
Koodo Extended Warranty/Koodo Phone Protection – Manitoba (March 8, 2019 – April 30, 2019)
Koodo Extended Warranty/Koodo Phone Protection (April 19, 2018 – March 7, 2019)
Koodo Extended Warranty/Koodo Phone Protection – Manitoba (April 19, 2018 – March 7, 2019)