Support for your connected home tech
With TELUS HomePro™, you get 24/7 support for virtually all your electronics—no matter when or where you bought them. Log in to manage claims, contact experts, and more.
Limitations and exclusions apply. See coverage documentscoverage documents for details.
Monthly subscription plans to fit your tech needs
TELUS HomePro Starter
This plan provides unlimited live tech support from Asurion for virtually all of your home tech—regardless of age or brand.
Additional benefits provided by TELUS:
- Amazon Prime® monthly membership
TELUS HomePro Plus
Get unlimited live tech support along with protection plan coverage from Asurion—including accidental damage from handling as well as mechanical and electrical failures.
Additional benefits provided by TELUS:
- Amazon Prime® monthly membership
What to know about claims
You can make a claim starting on Day 31 of your enrollment. Any preexisting conditions that occur before Day 31 are not covered.
There are limits of up to $2,500 per approved claim and up to $5,000 in a 12-month rolling period.
Most products require a one-time service fee of $49 or $99 per approved claim.
As soon as your claim is approved, we’ll repair, replace or reimburse you for your covered product.
Want to learn more?
Check out our list of frequently asked questions, or give us a call at 877-710-7776.
What technical support is provided with TELUS HomePro plans?
What types of failures are covered by TELUS HomePro Plus?
Can I cancel my TELUS HomePro plan?
Is there a fee charged for an approved TELUS HomePro Plus service request?
What is Asurion’s 90-day limited repair warranty?
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